CRM

With often hundreds of different contracts and pricing points, Eligibility lists and an ever changing patient population, corporate healthcare can be a delivery nightmare.

The Company Relationship Manager in EMMA is designed to allow you to keep track of all contact with your clients, assign employees and offices to clients as well as having complete control over billing and payments.

A complete log is made of all events relating to a company and additional events can be added in for items such as phone calls or meetings, with follow up dates marked which will in turn create tasks for the user to perform on that specified follow up date.

Reporting can be customised to each company with standardised reports that can mine the company data, or specific reports can be created that have been requested by a particular corporate client.

If you so desire clients can also can log in and update employee lists, download reports and view their bills online. We are currently adding an online payments module which will allow them to settle bills online.

Specific features for the Corporate market include:

• Contracts Management System with pricing and eligibility rules depending on
  • Eligibility within a group, Age, Sex, Day of week, Time of day, Location, Limit within a time period, Days in advance
• A complete Client Relationship Management system for keeping track of your corporate relationships
• Patient online booking based on complex rules
• Company login to manage their own employee lists and pull their own reports
• Provision for multiple offices for each company
• Web based access for in house clinics
• Corporate consolidated billing by location and office
• Multiple addresses for HR, Invoicing and Secondary contacts